Privacy Policy
Effective date: August 19, 2026 · Last updated: August 19, 2026
This policy describes how MAGNET collects, uses and protects personal information across the platform. Read it together with the Terms & Conditions.
1. Scope of the policy
This Privacy Policy explains how MAGNET processes personal information in connection with the platform and the websites it operates.
2. Data controller
The data controller is EDGE HOLDING USA, LLC (operator of the MAGNET platform), 131 Continental Drive, Suite 305, Newark, New Castle, Delaware 19713, USA. Contact: privacy@magnet-io.com.
3. Information users provide
We process information you provide, such as name, work email, company details, credentials and content you submit to the services.
4. Information collected automatically
We collect device, log and usage information automatically, such as IP address, browser type, pages viewed and actions performed in the workspace.
5. Information obtained from third parties
We may receive business-contact information from customers, from integrations you connect and from publicly available or licensed sources, used to provide enrichment features.
6. Cookies and analytics
We use necessary cookies to run the site and, where permitted, analytics cookies to understand usage. You can control cookies in your browser or via the cookie settings.
7. How MAGNET uses personal information
We use personal information to provide and secure the services, operate accounts, provide support, improve features, and send service and, with consent where required, marketing communications.
8. Legal bases for processing
Where required, processing relies on contract performance, legitimate interests, consent or compliance with legal obligations, as applicable in applicable data-protection laws, including the EU GDPR where relevant.
9. AI processing and automated analysis
Some features apply automated analysis and AI-assisted scoring to business records. Outputs support human decision-making and are not used to make legal or similarly significant automated decisions about individuals without appropriate safeguards.
10. How information is shared
We share personal information with service providers, with integrations at your direction, with professional advisers and with authorities where required by law. We do not sell personal information.
11. Service providers and subprocessors
A current list of subprocessors is available at magnet-io.com/subprocessors.
12. International data transfers
Where information is transferred internationally, we use lawful transfer mechanisms appropriate to applicable data-protection laws, including the EU GDPR where relevant.
13. Data retention
We retain personal information for as long as needed for the purposes described, then delete or anonymise it in line with our retention schedules and legal obligations.
14. Information security
We apply technical and organisational measures such as encryption in transit, access controls and audit logging. No system is completely secure.
15. User privacy rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict or port personal information, and to object to certain processing.
16. Account deletion and data requests
Account deletion and data requests can be made via your administrator or privacy@magnet-io.com. We respond within the timeframes required by law.
17. Children's privacy
The services are designed for business users and are not directed to children under 18. We do not knowingly collect children's data.
18. Changes to the policy
We may update this policy from time to time; material changes will be notified. The "Last updated" date shows the latest revision.
19. Contact and privacy requests
Privacy questions or requests: privacy@magnet-io.com.